44 Buck Shoals Rd, Ste H-8, Arden, NC 28704
Phone: 828-687-9280  Toll: 1-800-688-9280  Fax: 828-687-9674
Email: AVL@SpecialService.net

Manager: Conrad Taylor
Email: CTaylor@SpecialService.net

Line Hauls:
Daily between Charlotte, NC & Asheville
Daily between Greenville, SC & Asheville

Lock Out for freight dropped on our dock: Mon - Fri 17:00
Hours: Mon – Fri 8:00 a.m. to 6:00 p.m.  Outside hours by special arrangement and 24/7 on call dispatch and service

 

STATION INFORMATION

Asheville is a full-service station offering two-man service, hospital, industrial, residential, and commercial pickups and deliveries. They offer a full complement of specialized services as well, Inclusive: Inside; Unpacking; Room-of-choice; Setup and assemble; Time specific deliveries to meet install crews; Packing; Banding and shrink wrapping, and Removal of debris from the delivery.

The majority of the freight inbounds daily on  dedicated line haul trucks running either from Greenville, SC or from Charlotte, and pick-ups return the same way that evening for routing out of  Asheville to Charlotte, or the next morning back to Greenville.  Asheville also services the North-Eastern part of Tennessee on a hot-shot/dedicated truck basis.

AVL utilizes a 7200 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Asheville as well as the far flung surrounding areas.

Equipment includes four 26’ Straight Trucks with lift gates equipped with e-trak, straps, pallet jacks, and hand trucks, four 16’ box truck for getting into those hard to reach mountainous areas, as well as two mid-sized sprinters, and one cargo van.
The line haul Tractor / Trailer is available for some use during the middle part of the day.

Asheville services Areas A-C on daily regulars and D, E, F, as volume or circumstances require.
They regularly run out of state Hot Shots.

Facility:
7200 sq. ft. secured warehouse / 4 dock level and grade level doors
Material handling eq: Pallet jacks, Fork Lifts, dock plates, pads, dollies etc.

Services:
24/7 on call dispatch & service availability
Local PU &D, assembly & tech / logistic inside support
Expedited 48 state ‘exclusive use vehicles’
White glove 2/3/4 man crews for new & remodel installs
Convention / Arena freight trained personnel / hot shots to next location
Terminal storage &transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support

Vehicles:
Boxvans for local and over the road and expedite work
Straightrucks 26′ and 16′, lift gates, straps, pads etc, and OTR /sleeper cabs
Sprinter vans & Cargo vans

Drivers:
TSA cleared Employees & Drivers
Criminal Background checks & 10 year DMV check
Mandatory Drug Testing Program

ACCESSORIALS

Asheville, NC (AVL) Accessorials
Actual Weight or 200 DIM applies whichever is greater
Any Pick-up or delivery requested within the next 2 hours will be charged as a 'Special'
2 MAN time starts from departure & runs until return to station
$100,000 Cargo Insurance only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply

We strongly discourage rugs/mattresses/kayaks and other loose freight that’s awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a damage claim if packaging is found to be insufficient.
Insurance charge will increase if additional Cargo Insurance requested AND formally accepted and charged for (See Terms & Conditions of Carriage).

Over Length Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.  Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such freight until suitable space is available on its equipment.

LINEHAUL BETWEEN ASHEVILLE AND GREENVILLE
(If needing linehaul and a local - just add the two together for pricing)
  LINEHAUL MIN 100 1000 2000 5000
  GSP - AVL 36.40 14.99 14.99 13.49 11.99
  AVL - GSP 36.40 14.99 14.99 13.49 11.99

SPECIAL PICK-UP AND DELIVERY*

AREA M - F 0800-1700 M-F 1701-0759 SAT SUN Holidays
A 60.67 66.33 76.01 96.01 116.01
B 66.33 73.15 87.89 107.89 127.89
C 76.01 87.69 113.11 134.51 155.91
D 81.95 100.40 125.89 147.29 168.69
E 93.82 113.11 138.59 159.99 181.39
F 122.65 141.94 160.01 181.41 202.81
G 137.65 157.99 181.42 202.82 224.22

 

* Add these charges to the regular pick-up & delivery charges

OUT OF AREA SPECIALS

VAN 200.00 MIN/2.00 PER MILE ONE-WAY (To CLT 300.00) -  PLUS FSG
VAN WAIT TIME 30 MINUTES FREE - 25.00 MIN/1.00 PER MINUTE
SPRINTER VAN 225.00 MIN/2.25 PER MILE ONE-WAY - (To CLT 350.00) - PLUS FSG
SPRINTER VAN WAIT TIME 30 MINUTES FREE - 40.00 MIN/$1.10 PER MINUTE
STRAIGHT TRUCK 275.00 MIN/2.75 PER MILE ONE-WAY - (To CLT 400.00) PLUS FSG
STRAIGHT TRUCK WAIT TIME 30 MINUTES FREE - 50.00 MIN/1.25 PER MINUTE

 

SECOND MAN
Area
A 115.00
B 155.00
C 195.00
D 235.00
E 275.00
F 315.00
G 385.00
Out of Area (e.g. TN) 90.00 / Hour Runs from departure time to return time.

 

ACCESSORIAL CHARGES
AIR CHARTERS 60.00 PER TAIL #
AIRPORT DROP 15.00 MIN, 2.50/CWT
AIRPORT RECOVERIES 15.00 MIN, 2.50/CWT
ATTEMPT - TRANSFER OR PU&D MIN CHARGES PLUS FULL ACCESSORIAL TARIFF PLUS FUEL
C.O.D. OR F.C.C.O.D. 20.00 MIN/2% OF AMOUNT/100.00CAP
CONSTRUCTION SITES 30.00 MIN, 2.50/CWT
CONVENTION CENTER 50.00 MIN, 2.50/CWT
CONVENTION CENTER WAIT TIME 1.17/MINUTE, 1HR FREE FOR ST
CROSS DOCK FEE 25.00MIN/2.00CWT
CUTTING BILLS 10.00 PER HAWB
DEBRIS REMOVAL/DETRASH 50.00 MIN/STD PLT 45.00/CFQ FOR CRATES
DECLARED VALUE 10.00MIN/1% DV-NO DV OVER $1000 W/O CORP WRITTEN APPROVAL
DIMENSIONAL WEIGHT IS APPLIED DIM FACTOR OF 200
DISTRIBUTION CENTER DELIVERY FEE THE HIGHER OF AREA SPECIAL OR 75.00 PER SHIPMENT
EDUCATION FACILITIES 30.00 MIN, 2.50/CWT
GATED/SECURE LOCATION 30.00 MIN/2.50 CWT
GOVERNMENT PUBLIC HOLIDAYS TARRIF + HOLIDAY SPECIAL + ACCESSORIALS & 10%
HAZMAT 50.00 NON-BULK ONLY/1000LB MAX
HOSPITAL (IF NO DOCK AND GOING INSIDE) 30.00 MIN, 2.50/CWT
HOTEL 30.00 MIN, 2.50/CWT
INSIDE 30.00MIN/3.00CWT/100.00CAP
ISSUING CHECK/CUSTOM ENTRY FEE 10.00 TO 100/50.00 TO 1000/OVER 1000 - CFQ
LIFT GATE 50.00
MALLS 30.00 MIN, 2.50/CWT
MILITARY BASES 30.00 MIN, 4.00/CWT
OVER THE COUNTER PU & D 10.00 MIN. OR 4.00 CWT
OVER-LENGTH FEE >144" <240' 75.00/>240" 125.00 PLUS TARIFF
PACKAGING (PALLET, BANDING, SHRINK WRAP) 45.00 PER STD PLT
PALLET JACK/DOLLY NO CHARGE
PHOTOGRAPHS TAKEN/EMAILED 15.00 MIN UPTO 5 PIX/THEREAFTER 2.00 EACH
POD OR STORAGE UNIT PU&D 20.00 PER HAWB
PP&E FEE SUSPENDED FOR TIME BEING
PRE-SECURITY CLEARANCE 30.00 MIN, 4.00/CWT
RESIDENTIAL-THRESHOLD 30.00MIN/3.00CWT/100.00CAP
SECURITY & COMPLIANCE FEE 1.50 PER HAWB
STADIUMS/ARENAS 30.00 MIN, 2.50/CWT/CAP 100.00
STAIRS AND ELEVATORS 25.00 PER FLOOR/ELEVATOR USED
STORAGE/48HRS FREE ONLY IF WE DO PU&D CFQ SPACE/$2.00 PER W'DAY EACH STD PALLET/CRATE
TRANSFER FEES $15 MIN, $2.50/CWT
TWO MAN AREAS A-D 60.00 PER HR/2HR MIN/NO FREE TIME/PLUS TARIFF
TWO MAN AREAS E AND BEYOND 60.00 PER HR/3HR MIN/NO FREE TIME/PLUS TARIFF
UNCRATE 50.00MIN/40.00 PER STD CRATE/PLT/PIECE
USED MATRESS HANDLING/DISPOSAL 100.00 PER MATTRESS/STN RIGHT TO REFUSE SOILED MATTRESSES
WAIT TIME ST LOCAL & 'SPECIALS' 30 MIN FREE/50.00MIN AT 31ST MIN/1.17 PER MIN
WEEKEND AND OUT OF HOURS OPENING FEE 250.00 FOR OPENING/1ST HR FREE, THEN 25.00/15 MIN/PER MAN
Over Length Freight Rule: See Accessorial for fee structure
Station reserves the right to defer transport of such freight until suitable space is available on its equipment.
POINTS SERVICED
Asheville, NC (AVL)
Pick-Up & Drop		 TN Locations
DROP Only
CITY ZIP AREA CITY ZIP AREA CITY ZIP AREA
ALEXANDER 28701 C HAZELWOOD 28738 D AFTON 37616 G
ALMOND 28702 F HENDERSONVILLE 28739 B BAILEYTON 37743 G
ANDREWS 28901 F HENDERSONVILLE 28791 B BAILEYTON 37745 G
AQUONE 28781 F HENDERSONVILLE 28792 B BANEBERRY 37890 G
ARDEN 28704 A HENDERSONVILLE 28793 B BEAN STATION 37708 G
ASHEVILLE 28801 A HIGHLANDS 28741 F BLAINE 37709 G
ASHEVILLE 28802 A HORSESHOE 28742 B BLOUNTVILLE 37617 G
ASHEVILLE 28803 A HOT SPRINGS 28743 F BLUFF CITY 37618 G
ASHEVILLE 28804 A JONAS RIDGE 28641 F BRISTOL 37620 G
ASHEVILLE 28805 A LAKE JUNALUSKA 28745 D BRISTOL 37621 G
ASHEVILLE 28806 A LAKE LURE 28746 D BRISTOL 37625 G
ASHEVILLE 28810 A LAKE SANTEETLAH 28771 F BULLS GAP 37711 G
ASHEVILLE 28813 A LAKE TOXAWAY 28747 E BUTLER 37640 G
ASHEVILLE 28814 A LANDRUM, SC 29356 D BYBEE 37713 G
ASHEVILLE 28815 A LEICESTER 28748 C CHICKEY 37641 G
ASHEVILLE 28816 A LINVILLE 28646 F CHURCH HILL 37642 G
BAKERSVILLE 28705 F LINVILLE FALLS 28647 F CHURCH HILL 37645 G
BALFOUR 28706 B LITTLE SWITZERLAND 28749 E COLONIAL HEIGHTS 37662 G
BALSAM 28707 E LYNN 28750 D COSBY 37722 G
BALSAM GROVE 28708 D MAGGIE VALLEY 28751 D DANDRIDGE 37725 G
BANNER ELK 28604 F MARBLE 28905 F DEL RIO 37727 G
BANNER ELK 28691 F MARION 28737 D ELIZABETHTON 37643 G
BARNARDSVILLE 28709 C MARION 28752 D ELIZABETHTON 37644 G
BAT CAVE 28710 C MARS HILL 28754 D ERWIN 37650 G
BEECH MTN 28604 F MARSHALL 28753 D ETSU 37614 G
BILTMORE LAKE 28728 B MICAVILLE 28755 E FALL BRANCH 37656 G
BLACK MOUNTAIN 28711 C MILL SPRING 28756 D GATLINBURG 37738 G
BLOWING ROCK 28605 F MILLS RIVER 28759 B GLAG POND 37657 G
BOONE 28607 F MINNEAPOLIS 28652 F GRAY 37615 G
BOSTIC 28018 E MONTEZUMA 28653 F GREENEVILLE 37744 G
BRASSTOWN 28902 F MONTREAT 28757 C GREENEVILLE 37745 G
BREVARD 28712 C MOUNTAIN HOME 28758 B HARTFORD 37753 G
BRYSON CITY 28713 E MURPHY 28906 F JEFFERSON CITY 37760 G
BURNSVILLE 28714 D NAPLES 28760 B JOHNSON CITY 37601 G
CANDLER 28715 C NEBO 28761 E JOHNSON CITY 37602 G
CANTON 28716 D NEWLAND 28657 F JOHNSON CITY 37604 G
CASHIERS 28717 E NORTH COVE 28759 E JOHNSON CITY 37605 G
CEDAR MOUNTAIN 28718 D OLD FORT 28762 D JOHNSON CITY 37614 G
CHEROKEE 28719 E OTTO 28763 F JOHNSON CITY 37615 G
CHIMNEY ROCK 28720 D PENLAND 28765 E JONESBORO 37659 G
CLAYTON, GA 30525 F PENROSE 28766 C KINGSPORT 37659 G
CLIFFSIDE 28024 E PINEOLA 28662 F KINGSPORT 37660 G
CLYDE 28721 C PISGAH FOREST 28768 C KINGSPORT 37663 G
COLLETTSVILLE 28611 F PLUMTREE 28664 F KINGSPORT 37664 G
COLUMBUS 28722 D RIDGECREST 28770 C KINGSPORT 37665 G
CONESTEE FALLS 28712 D ROBBINSVILLE 28711 F KINGSPORT 37669 G
CRESTON 28615 F ROBBINSVILLE 28771 F KODAK 37764 G
CROSSNORE 28616 F ROSMAN 28772 D LIMESTONE 37681 G
CULLOWHEE 28723 E RUTHERFORDTON 28139 E LOWLAND 37778 G
DANA 28724 B SALUDA 28773 C MASCOT 37806 G
DEEP GAP 28618 F SAPPHIRE 28774 E MIDWAY 37809 G
DILLSBORO 28725 D SCALEY MOUNTAIN 28775 F MILLIGAN 37682 G
EAST FLAT ROCK 28726 B SKYLAND 28776 A MOHAWK 37810 G
EDNEYVILLE 28727 C SPINDALE 28160 E MORRISTOWN 37813 G
ELK PARK 28622 F SPRUCE PINE 28777 F MORRISTOWN 37814 G
ELLENBORO 28040 F SWANNANOA 28778 B MORRISTOWN 37815 G
ENKA 28728 B SYLVA 28779 D MORRISTOWN 37816 G
ENTOWAH 28729 B TOPTON 28781 F MOSHEIM 37818 G
FAIRVIEW 28730 B TRIPLETT 28618 F MOUNT CARMEL 37645 G
FINES CREEK 28721 D TRYON 28782 D MOUNTAIN CITY 37683 G
FLAT ROCK 28731 B TUSKASEGEE 28783 F MOUNTAIN HOME 37684 G
FLETCHER 28732 A TUXEDO 28784 C NEW MARKET 37820 G
FONTANA DAM 28733 F UNION MILLS 28167 E NEWPORT 37821 G
FOREST CITY 28043 E VALLE CRUCIS 28691 F NEWPORT 37822 G
FRANKLIN 28734 F VILAS 28692 F PARROTTSVILLE 37843 G
FRANKLIN 28744 F WARREN WILSON COLL 28778 B PIGEON FORGE 37862 G
GERTON 28735 C WAYNESVILLE 28785 D PIGEON FORGE 37863 G
GLEN ALPINE 28628 F WAYNESVILLE 28786 D PIGEON FORGE 37864 G
GLENVILLE 28736 F WEAVERVILLE 28787 C PIGEON FORGE 37868 G
GLENWOOD 28737 D WEBSTER 28788 D PIGEON FORGE 37876 G
GREEN MOUNTAIN 28740 F WHITTNER 28789 E PINEY FLATS 37686 G
HARRIS 28074 D ZIONVILLE 28698 F PINEY FLATS 37699 G
HAYESVILLE 28904 F ZIRCONIA   28790 C PITTMAN CENTER 37876 G
ROAN MOUNTAIN 37687 G
RUSSELLVILLE 37860 G
RUTLEDGE 37861 G
SEVIERVILLE 37862 G
SEVIERVILLE 37863 G
SEVIERVILLE 37864 G
SEVIERVILLE 37868 G
SEVIERVILLE 37876 G
SEYMOUR 37865 G
SHADY VALLEY 37688 G
STRAW PLAINS 37871 G
STRAWBERRY PLAINS 37871 G
SURGOINSVILLE 37873 G
TALBOTT 37877 G
TELFORD 37690 G
TOWNSEND 37882 G
TRADE 37691 G
UNICOI 37692 G
WATAUGA 37694 G
WHITE PINE 37890 G
WHITESBURG 37891 G