2507 Investors Row, Ste 100, (Doors 7 & 8) Orlando FL 32837
Phone: 321-732-8433  Toll: 321-732-8433   Fax: 407-856-7042
Email: MCO@SpecialService.net

Manager/Owner: Manny Benitez
MBenitez@SpecialService.net

Ops Manager: Daly Morales 
MCO@specialservice.net

Lock Out for freight dropped on our dock: Mon – Fri 17:00
Hours: Mon – Fri 8 a.m. to 7 p.m. Outside hours by special arrangement and 24/7 on call

Line haul service nightly between MIA and MCO – call for details and availability and Line haul service (through partners) elsewhere, but only offered if includes a Local P&D requirement

STATION INFORMATION

Orlando is a full-service station offering a full complement of specialized services, as well as Inside, unpacking, room-of-choice, setup and assemble, time specific deliveries to meet install crews. Additionally, we handle packing and unpacking, banding and shrink wrapping, and hauling away any refuse or debris from the delivery.
Orlando runs five x 2-man teams dedicated to white glove business and residential deliveries including assembly as needed (with the added ability of assembling 4 or 5 man teams as needed).

Orlando operates a 5000 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Orlando as well as the far flung surrounding areas. (Additional 8000 sq. ft. feasable)

Facility:
5,000 sq. ft. warehouse/2 dock level doors and 1 van ramp with CCTV throughout and 24/7 alarm &fire monitoring.
Material handling equipment: pallet jacks, fork lifts, dock plates, pads, dollies, etc.

Services:
24/7 on call dispatch &service availability
Five x 2-man White Glove teams dedicated to business, new & remodel installs and residential deliveries
Asset recovery with inventory management and or / disposal
Long term storage warehousing, pick and pack services, inventory management
Local Pick-up and delivery, assembly & tech / logistic inside support
Regional ‘exclusive use vehicles’ (EUV’s)
Container loading/unloading/transloading
Convention / arena freight trained personnel / hot shots to next location
Terminal storage & transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support

Vehicles:
Eight x 26’ Straight Trucks with lift gates and equipped with e-trak, straps, pallet jacks, and hand trucks.

Drivers:
TSA & Customs cleared Employees & Drivers
Criminal Background & 10 year DMV checks
Mandatory Drug Testing Program

ACCESSORIALS

Orlando, FL (MCO) Accessorials
Actual Weight or 200 DIM applies whichever is greater
Any Pick-up or delivery requested within the next 2 hours will be charged as a 'Special'
2 MAN time starts from departure & runs until return to station
$100,000 Cargo Insurance only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply

We strongly discourage rugs/mattresses/kayaks and other loose freight that’s awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a damage claim if packaging is found to be insufficient.
Insurance charge will increase if additional Cargo Insurance requested AND formally accepted and charged for (See Terms & Conditions of Carriage).

Over Length Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $50 'Overlength' Fee, in addition to all other applicable charges.  Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such freight until suitable space is available on its equipment.

SPECIAL DELIVERIES (Area D and beyond deliveries will require a Special)

AREA 0800 to 1700 1701 to 0759 SAT SUN/HOL
A 45.00 50.00 66.00 75.00
B 55.00 65.00 75.00 90.00
C 70.00 85.00 100.00 115.00
D 90.00 100.00 110.00 125.00
E 140.00 154.00 165.00 205.00
F 145.00 165.00 175.00 210.00
G 200.00 210.00 220.00 245.00

OUT OF AREA SPECIALS

  VAN 180.00 MIN/1.80 PER MILE ONE-WAY PLUS FSG
  VAN WAIT TIME 30 MINUTES FREE - 15.00 MIN/0.85C PER MINUTE
  SPRINTER VAN 200.00 MIN/2.00 PER MILE ONE-WAY PLUS FSG
  SPRINTER VAN WAIT TIME 30 MINUTES FREE - 30.00 MIN/$1.00 PER MINUTE
  STRAIGHT TRUCK 250.00 MIN/2.35 PER MILE ONE-WAYPLUS FSG
  STRAIGHT TRUCK WAIT TIME 30 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE

 

ACCESSORIAL CHARGES
Air charters per tail # 50.00 per tail #
Airport Drops 15.00 MIN or 2.00 cwt
Airport Recoveries No Charge
ATTEMPT - TRANSFER OR PU&D MIN CHARGES PLUS FULL ACCESSORIAL TARIFF PLUS FUEL
C.O.D. Or F.C.C.O.D. 1%/15.00 Min/$50.00 Cap
CFS RECOVERY OR DROP $75.00
Construction Sites 10.00
Conventions 15.00 Flat Fee
Cross Dock 0.015c/lb In and 0.015c/lb Out
Cutting bills 5.00 each
DEBRIS 25.00 MIN/STD PLT 45.00/CFQ FOR CRATES
Declared value 0.75 per 100.00 with 5.00 minimum
Dimensional Weight DIM FACTOR OF 200 APPLIED/194  FOR AIR FREIGHT
DISTRIBUTION CENTER(S) GREATER OF $75 OR APPLICABLE SPECIAL
HAZMAT 50.00 - 2000lbs/100.00 - 10,000lbs/Over - CFQ
Hospitals - Inside only 10.00
Hotels 10.00 min. Or 2.00 cwt
Inside 25.00 MIN. OR 2.50 CWT
ISSUING CHECK/CUSTOM ENTRY FEE 10.00 to $100/35.00 to $1000/OVER $1000 - CFQ
Lift gate 25.00
Malls 10.00 min. or 2.00 cwt
Military bases 10.00
One flight of Stairs over 50lbs 25.00
Over the counter 10.00 min or 4.00 cwt
PACK/UNCRATE/REMOVE DEBRIS 55.00 MIN/CALL FOR QUOTE
PACKAGING (PALLET/SHRINK WRAP) 40.00 PER SKID
PHOTOGRAPHS TAKEN/EMAILED 15.00 MIN FIRST 3 PIX, THEN 3.00 EACH ADDITIONAL PIX
POD OR STORAGE UNIT PU&D 15.00 PER HAWB
PP&E FEE 1.50 PER HAWB
Residential 25.00 MIN. OR 2.50 CWT
SECURITY & COMPLIANCE FEE 1.00 PER HAWB
Security Clearance 10.00
Stadiums/ Entertainment arenas 10.00
Storage 15.00 Min/0.50 per cwt per day
Transfer fees 8.00 min. Or 4.00 cwt
TWO MAN E/F & BEYOND 60.00 PER HR/4HR MIN/NO FREE TIME/PLUS TARIFF
TWO MAN LOCAL A - D 45.00 PER HR/2HR MIN/NO FREE TIME/PLUS TARIFF
Universities/Schools 10.00
USED MATRESS HANDLING/DISPOSAL 65.00 PER UNIT
WAIT TIME ST LOCAL & 'SPECIALS' 15 MINUTES FREE - 40.00 MIN/1.10 PER MINUTE
WEEKEND OPENING FEE 250.00 FOR OPENING/1ST HR FREE, THEN 25.00/15 MIN/PER MAN
POINTS SERVICED
Orlando, FL (MCO) Pick-Up & Drop
CITY ZIP AREA CITY ZIP AREA
Altamonte Springs 32701 B New Smyrna Beach 32170 F
Altamonte Springs 32714 B New Smyrna Beach 32169 F
Altamonte Springs 32715 B Oak Hill 32759 G
Altamonte Springs 32716 B Oakland 34760 C
Altamonte Springs 32717 B Ocala 32671 F
Altoona 32702 D Ocala 32672 F
Apopka 32703 B Ocala 32673 F
Apopka 32704 B Ocala 32674 F
Apopka 32712 B Ocala 32675 F
Astatula 34705 C Ocala 32676 F
Astor 32102 D Ocala 32677 F
Auburndale 33823 E Ocala 32678 F
Barberville 32105 G Ocala 32679 F
Barefoot Bay 32976 D Ocala 32680 F
Bartow 33830 E Ocala 32681 F
Belleview 32620 F Ocala 32982 F
Buena Ventura Lakes 34743 B Ocala 34470 F
Bunnel 32110 G Ocala 34471 F
Cape Canaveral 32920 D Ocoee 34761 B
Cassadega 32706 C Okahumpka 34762 D
Casselberry 32708 B Orange City 32725 C
Casselberry 32718 B Orange City 32728 C
Casselberry 32707 B Orange City 32738 C
Christmas 32709 C Orange City 32763 C
Chuluota 32766 C Orange City 32774 C
Clarcona 32710 B Orlando 32800 A
Clermont 34711 C Orlando 32801 A
Clermont 34712 C Orlando 32802 A
Clermont 34713 C Orlando 32803 A
Clermont 34714 C Orlando 32805 A
Clermont 34715 C Orlando 32806 A
Cocoa 32922 C Orlando 32809 A
Cocoa 32923 C Orlando 32813 A
Cocoa 32924 C Orlando 32814 A
Cocoa 32926 C Orlando 32822 A
Cocoa 32927 C Orlando 32824 A
Cocoa Beach 32931 C Orlando 32827 A
Cocoa Beach 32932 C Orlando 32837 A
Cypress Gardens 33884 E Orlando 32853 A
Davenport 33837 D Orlando 32855 A
Daytona Beach 32114 F Orlando 32856 A
Daytona Beach 32115 F Orlando 32857 A
Daytona Beach 32116 F Orlando 32859 A
Daytona Beach 32117 F Orlando 32861 A
Daytona Beach 32118 F Orlando 32862 A
Daytona Beach 32119 F Orlando 32867 A
Daytona Beach 32120 F Orlando 32869 A
Daytona Beach 32121 F Orlando 32885 A
Daytona Beach 32122 F Orlando 32891 A
Daytona Beach 32123 F Orlando 32893 A
Daytona Beach 32124 F Orlando 32897 A
Daytona Beach 32125 F Orlando 32898 A
Daytona Beach 32127 F Orlando 32804 B
Daytona Beach 32129 F Orlando 32807 B
De Leon Springs 32130 F Orlando 32808 B
DeBary 32713 C Orlando 32810 B
Deland 32720 C Orlando 32811 B
Deland 32721 C Orlando 32812 B
Deland 32722 C Orlando 32816 B
Deland 32723 C Orlando 32817 B
Deland 32724 C Orlando 32818 B
Deltona 32725 C Orlando 32819 B
Deltona 32728 C Orlando 32820 B
Deltona 32738 C Orlando 32821 B
Deltona 32739 C Orlando 32825 B
Dona Vista 32784 D Orlando 32826 B
Dundee 33838 F Orlando 32828 B
Eagle Lake 33839 E Orlando 32829 B
Eaton Park 33840 F Orlando 32830 B
Edgewater 32132 F Orlando 32831 B
Edgewater 32141 F Orlando 32832 B
Eustis 32726 C Orlando 32833 B
Eustis 32727 C Orlando 32834 B
Fellsmere 32948 F Orlando 32835 B
Fern Park 34729 B Orlando 32836 B
Flagler Beach 32136 G Orlando 32839 B
Fruitland Park 34731 E Orlando 32854 B
Gainesville 32601 G Orlando 32858 B
Gainesville 32602 G Orlando 32860 B
Gainesville 32603 G Orlando 32868 B
Gainesville 32604 G Orlando 32872 B
Gainesville 32605 G Orlando 32886 B
Gainesville 32606 G Orlando 32887 B
Gainesville 32607 G Orlando 32889 B
Gainesville 32608 G Orlando 32890 B
Gainesville 32609 G Orlando 32815 C
Gainesville 32610 G Orlo Vista 32811 B
Gainesville 32611 G Ormond Beach 32174 F
Gainesville 32612 G Ormond Beach 32175 F
Gainesville 32613 G Ormond Beach 32176 F
Gainesville 32614 G Ormond Beach 32173 F
Gainesville 32627 G Osteen 32764 C
Gainesville 32635 G Oviedo 32765 C
Gainesville 32641 G Oviedo 32766 C
Gainesville 32653 G Oviedo 32762 C
Geneva 32732 B Palm Bay 32905 D
Goldenrod 32733 B Palm Bay 32906 D
Gotha 32734 D Palm Bay 32907 D
Grant 32949 F Palm Bay 32908 D
Groveland 34736 D Palm Bay 32909 D
Haines City 33844 D Palm Bay 32910 D
Highland City 33846 F Palm Bay 32911 D
Howey in the Hills 34737 D Palm Coast 32135 G
Indian Harbor Beach 32937 D Palm Coast 32137 G
Indiatlantic 32903 D Palm Coast 32142 G
Intercession City 32848 D Palm Coast 32143 G
Kennedy Space Center 32899 C Palm Coast 32164 G
Kissimmee 34741 B Patrick AFB 32925 D
Kissimmee 34742 B Plymouth 32768 B
Kissimmee 34743 B Poinciana 32758 B
Kissimmee 34744 B Poinciana 34759 B
Kissimmee 34745 B Polk City 33868 E
Kissimmee 34746 B Port Orange 32119 F
Kissimmee 34747 B Port Orange 32124 F
Kissimmee 34758 B Port Orange 32127 F
Kissimmee 34759 B Port Orange 32129 F
Lake Alfred 33850 D Rockledge 32955 C
Lake Buena Vista 32830 B Sanford 32771 C
Lake Hamilton 33851 D Sanford 32772 C
Lake Helen 32744 C Sanford 32773 C
Lake Mary 32746 B Scottsmoor 32775 G
Lake Monroe 32747 C Sebastian 32958 E
Lake Wales 33815 F Sebastian 32978 E
Lakeland 33801 E Sebring 33870 H
Lakeland 33802 E Sebring 33871 H
Lakeland 33803 E Sebring 33872 H
Lakeland 33804 E Sebring 33875 H
Lakeland 33805 E Sebring 33876 H
Lakeland 33806 E Sharpes 32959 C
Lakeland 33807 E Silver Springs 34488 F
Lakeland 33809 E Silver Springs 34489 F
Lakeland 33810 E Sorrento 32776 C
Lakeland 33811 E St.Cloud 34769 C
Lakeland 33812 E St.Cloud 34770 C
Lakeland 33813 E St.Cloud 34771 C
Leesburg 32750 E St.Cloud 34772 C
Leesburg 34748 E St.Cloud 34773 C
Leesburg 34749 E Summerfield 32691 F
Leesburg 34788 E Tangerine 32777 C
Longwood 32750 B Tavares 32778 C
Longwood 32752 B Titusville 32780 C
Longwood 32779 B Titusville 32781 C
Longwood 32791 B Titusville 32782 C
Loughman 33858 E Titusville 32783 C
Maitland 32791 B Titusville 32796 C
Malabar 32950 D Vero Beach 32960 F
Mascotte 34753 D Vero Beach 32961 F
Melbourne 32751 D Vero Beach 32962 F
Melbourne 32901 D Vero Beach 32963 F
Melbourne 32902 D Vero Beach 32964 F
Melbourne 32904 D Vero Beach 32965 F
Melbourne 32905 D Vero Beach 32966 F
Melbourne 32906 D Vero Beach 32967 F
Melbourne 32907 D Villages 32159 E
Melbourne 32908 D Villages 32162 E
Melbourne 32909 D Villages 32163 E
Melbourne 32910 D Waverly 33877 E
Melbourne 32919 D Wildwood 34785 E
Melbourne 32935 D Windermere 34786 B
Melbourne 32936 D Winter Garden 34787 B
Melbourne 32937 D Winter Haven 33880 E
Melbourne 32940 D Winter Haven 33881 E
Melbourne 32951 F Winter Haven 33882 E
Merritt Island 32952 C Winter Haven 33883 E
Merritt Island 32953 C Winter Haven 33884 E
Merritt Island 32954 C Winter Haven 33888 E
Mims 32754 G Winter Park 32789 B
Minneola 34755 C Winter Park 32790 B
Montverde 34756 C Winter Park 32792 B
Mount Dora 32757 C Winter Park 32793 B
New Smyrna Beach 32168 F Yalaha 34797 D
Zellwood 32798 B